After Covid-19, big retailers now own 90% of the online pet food market. Can a new organization help small pet shops hang on?
As the cold darkness of winter set in and the calendar flipped to a second year of Covid life, Kaite Giordano, a fourth-grade teacher in New York City and the mother of seven-year-old James, made a major decision. To break free from the doldrums, their Brooklyn household needed to expand.
And so James got a new bestie: Chewie, a Cavapoo named after everyone’s favorite Wookie—not the online pet supply juggernaut. Although Giordano had never owned a dog before and wasn’t really a pet person, she thought a four-legged friend was just what the family needed. “The loneliness and isolation of…
